If you have children, you have definitely heard this before. Our children don’t have a problem saying no. Unequivocally. Emphatically. And we are very clear on where they stand. Shouldn’t we be as crystal clear with our clients?
Kathy is an accomplished Project/Program Management Consultant who specializes in Human Capital Management and Information Technology. She has demonstrated ability to aggressively deliver global projects while achieving high levels of client satisfaction and endorsement from multi-cultural audiences. She builds strong cross-functional teams managing to strict deadlines and budgets. Understanding the uniqueness of every client, she utilizes the appropriate methodology to assess the current climate, develops a plan of attack, and then skillfully harmonizes the processes, policies and technologies that deliver effective talent management strategies. She has extensive experience in Management Consulting, Global Project Leadership, Program Management, Change Management, Strategic Integrated Talent Design, System Implementation, Training, Vendor Relationship Management, Technical Recruiting, and System Development.
I recently worked with a client who couldn’t decide on whether or not to implement a company-wide employee referral program (ERP). Since the businesses couldn’t agree, they didn’t implement anything. Was that the right move?
The bigger the decision, the harder it is to make. That is why companies hire smart people to make smart decisions that affect the organization and its human capital. As Brian Tracy stated, “Decisiveness is a characteristic of high-performing men and women. Almost any decision is better than no decision at all.”
So what goes into making the right decision?
Early in his presidency, President Trump signed an executive order banning the entry of nationals from seven countries into the U.S. for 90 days, along with other suspensions. The action stirred loud voices on both sides of the issue. The opposition was widespread and loud, but many polls show that more people supported the action, even if they do so more quietly. Regardless of the pros and cons of the action, there is one point on which nearly everyone can agree: the way the order was rolled-out was problematic. In examining these problems, there are valuable lessons about change management.