An underperforming HR function can have a ripple effect across the business. Whether the challenges involve recruiting, development, quality of talent, technology issues or inefficient employee management processes, a true path for improvement can be difficult to determine. Many organizations struggle to understand and prioritize the actions needed to address an issue, and the result is often a costly and time-consuming initiative that fails to achieve improvement.
Black Box Consulting provides organizations with the strategy and expertise to face the improvement challenge head-on, with a proven methodology for identifying issues, establishing priorities and building a roadmap for real and lasting results. Keys to success include:
Current state assessment: Our proprietary requirements gathering methodology explores all facets of the current state of the function to identify the process, technology and organizational requirements needed for an optimized, reportable, strategic operation.
Engagement of key stakeholders: We conduct live discovery sessions involving the people who execute and lead the functions. Our focus is on understanding current operations and exploring best practices as well as the strategies of your competitors.
Documentation: By documenting our findings into a current state narrative, we can help ensure that everyone understands the nature and the details of the challenges to be addressed. Along with the current state, we establish the requirements needed to achieve your goals, including the important gaps and challenge areas.
Roadmap and prioritization: In most improvement initiatives, a key challenge is to develop priorities that support the most effective path for both immediate wins and long-term results. Our documentation, combined with education among all stakeholders, provides the roadmap you need to prioritize initiatives and sustain continued internal support for your vision.
